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This office is licensed and examined by the Office of Consumer Credit Commissioner of the State of Texas.  Texas Rights: Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.

All loans subject to underwriting approval. Certain restrictions apply. Call for details. CrossCountry Mortgage is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. Certificate of Eligibility required for VA loans.


Hi Rodrigo! Yesterday we signed final loan and escrow docs. Cannot express how amazed we are with the performance of your whole team! This has been a very smooth and fast transition and for sure all our expectations have been exceeded. Thank you so much for helping us make the next chapter of our lives possible." — Scott and Marina - Clients - San Diego CA
Rodrigo, Just another note to thank you and your TEAM for such a an easy process of loan qualification, origination and funding! Dave told me how quickly your team could get this done but I'm still amazed to have seen you all in action. I will definitely recommend you to everyone Iknow who needs a mortgage! Thank you again" — Minnie - Client - San Diego CA

About four months ago, Nicole Panattoni with CMG Financial approached me and wanted to introduce me to her lender Rodrigo Ballon of CMG . I agreed to meet her for coffee at the local Starbucks since I am constantly approached by lenders and mortgage professionals and I didn't expect to hear much of anything different from Nicole than I have heard many times before in the past, I figured I would make it a brief meeting and be on my way. When we met, I was pleasantly surprised by Nicole's enthusiasm and positive attitude about what the company can do for me ; so I decided to give her and CMG a test run with a client that had been turned down by a few lenders over the last few months for a loan. Not expecting to hear anything different from them than I had heard before from others I said goodbye and went about my day's business. A few days later, my client called me to say that CMG had not only prequalified them but they did it at a higher loan amount than anyone else we tried. About a month later, we finally found a home for them and after their offer was accepted, we put CMG to the test. When it as all said and done, Nicole and Rodrigo had done everything they promised and my clients are now living in the home they wanted and very happy. If not for the few minutes I spent having coffee, I don't believe I could have ever accomplished this for my clients. Now, all of my clients will be referred to CMG and I'm looking forward to many happy endings going forward". — Steve - Realtor - San Diego CA

I just wanted to say thank you for all your help on my refinance transaction. I was very impressed on how everything went and the communication thru the process. Being in the business I know how a mortgage transaction should go. You guys did an excellent job and I appreciate it. Thank you" — Madra - Client - San Diego CA

Thank you and your team for all your hard work! This really meant so much to my husband and I. You will definitely be recommended to all our family and friends!!" — Bree  - Client - San Diego CA

Good evening Everyone! Title and Escrow just called to delivered the good news, we are CONFIRMED! Once again, CMG as always delivered what was expected. On behalf of Alberto and the Ocampo's- we thank you so much for another successful closing, can't say enough how much we appreciate you ALL! Thank you! Garrett - Thank you, you always try to accommodate all my request , so grateful you're always patient with us. Have a great evening!" — Susan - Realtor - San Diego CA

This is great news! I don't know how you guys pulled off such a quick close on short notice. I cannot thank you enough as we were in such a bad situation and risking losing this home (and deposit). I will most certainly recommend you and your team to anyone looking for a new loan or refinance as you have demonstrated to me your excellent organization, communication, and most importantly, the ability to successfully execute a mortgage loan." Thanks again — Ricky - Client - San Diego CA

Hi Nancy and all, Thank you soooo much for all your help! I really appreciate your hard work to make it happen.

— Liliana - Client - San Diego CA

I am a listing agent in the San Diego and when ever I have a to take care of a buyer Rodrigo's Team is awesome! I worked with Rodrigo since 2010 and every client I had he has taken care of. I like his honesty and commitment to the buyers and us the Realtors. If you have a file that is not working out, a Refi that needs help or simply because you want to get pre-qualified to buy a property give Rodrigo a call he is an awesome lender. Rodrigo and Nancy have been awesome to my Team and my clients, I always recommend him all the time." Thanks Rodrigo !

— Hugo - Realtor San Diego CA

Rodrigo- You are beyond words amazing!! Who does an 8 to docs on a VA - you! That's who!!"

— Rachel - San Diego CA - Realtor

Thank you Rodrigo, I wanted to let you know, Team Ballon is extremely fast and professional. I am glad we got to do buisness with you and your team." Respectfully Sent

— Abdullatif

My husband and I just bought our first house which would not have been possible without Rodrigo Ballon and his Team! Rodrigo was forthcoming, truthful, helpful, innovative, and supportive of us and our needs through the entire process! He educated us, was the middle man in dealings bewteen us and the sellers of the house. He was efficient, had great knowledge with our Veteran's VA Loan, was professional, and advocated for us more than even our own Realtor did! Rodrigo and his team went above and beyond multiple times and helped us much more than we would have ever thought a loan officer would ever do! Rodrigo and his wonderful assitant Nancy Encinas worked fast, they specialize in fast closes, but always pay close attention to each detail and are always available to answer questions that may come up for first timers like us! He saved us a lot of money in closing fees and gave us a loan percentage rate that was below the current national average becaue he kept his word to us while we had to wait out a long deed restriction. If we ever move again, he will be the first person that we call and we will insist that he will always be our loan guy! My husbands and I are home owners- all because of the outstanding work that Rodrigo Ballon and his team did! Thank you guys, for everything!!

— Tuesday and Javar

I want to give you this testimonial My husband and I just bought our first house, which would not have been possible without Rodrigo Ballon and his team! Rodrigo was truthful, helpful, innovative, and supportive the entire time! He advocated for us, educated us, was the middle man in dealings between us and the sellers of the house. He was efficient, professional, and advocated for us more than our realtor did, much more than we would have ever imagined a loan officer would! Rodrigo and his wonderful assistant Nancy Encinas worked fast- they specialize in fast closes but always pay close attention to each detail and are always available for questions that may come up from first timers like us. He saved us a lot of money in closing fees and gave us a loan percentage rate that was below the current national average because he kept his word while we had to wait out a long deed restriction. We respect honor and keeping your word especially being a military family. If we ever move again, he will absolutely be the first person we call and we will not ever use anyone else. My husband and I are home owners- all because of the outstanding work that Rodrigo Ballon and his team did! Thank you for everything!"

— Tuesday Client - San Diego CA

Overwhelmingly positive experience! I had been dealing with one of the big banks for a few months and got so frustrated with their lack of communication and professionalism. From the moment I contacted team Ballon I felt like my loan was at the top of their priority list and was so impressed with the way they "kept me in the loop." They were so quick in answering any and all of my questions and concerns from day one. I was already referring friends and family well before my loan even funded!"

— Andy - Client, San Diego

Rodrigo, It was truly a pleasure working with CMG and I can assure you, I've had nothing but great things to say about the whole experience. I always recommend your company when speaking with someone looking to get into the market. Thank you again and please let your Team know how much we appreciate them all."

— Jared - Client, San Diego

Rodrigo and his ENTIRE team treated my family and I with great dignity and care during the immensely emotional and personal experience of financing and buying a home. Even with the added complexities of a VA Loan process we were always treated as friends. They addressed every one of my questions and concerns with equal professionalism and dedicated attention. They recognize and appreciate the unique experiences of a military family. For that, I am truly grateful. Commander Abe Thompson, US Navy (Retired)"

— Commander Abe

Thanks so much Nancy and Team Ballon!!!! Didn't think we were going to make it, but a 20 day escrow? Wow! Thanks Again!"

— Rolyn - Client, Hawthorne, CA

A very good morning to each of you! I just wanted to offer my sincerest thanks and gratitude for all the help that you have provided me along the way. To the two of you that I have not yet met face to face, Rodrigo and Nancy, I am indebted for your acts of kindness, patience, and putting up with me through this process. More than that, your generosity in giving me the best interest rate going along with a "Lender Credit" that was not what we agreed to¦ It took me a while to figure out why the escrow company asked for such a small cashier's check? I didn't argue of course, and as Dan will attest, I do read ALL the documents. So last night as I started on page one of the Buyer's Closing Statement, going down the list line by line, there it was, $8,779.78. When I discovered this, I sent a text to Dan, and needless to say his modesty only allowed him to acknowledge that it's a good time to be a buyer, and lucky me!!! Well it's much more than that. It's because of the three of you that I have been able to purchase a house that will soon become my home. So again my thanks for helping this dream become a reality¦ All the best for continued success, regards."

— Martin - Client, Chula Vista, CA

Rodrigo, Excellent work, I was a little skeptical that you could close as quick as you said; but you have made a believer out of me. Frank, the borrower, said you guys were great to work with. Thanks again and hope to work with you again in the near future."

— Jack - Realtor

Just wanted to take a break from getting settled to say thanks so much for making it a super easy process! You guys will have glowing recommendations from us!"

— Brendan  - Client, San Diego, CA

Rodrigo, you killed it on this file, good job dude! Next time you're downtown I'll treat you to lunch."

— Carlos - Realtor, San Diego, CA

You guys are amazing! I think I found myself a new LO team!!"

— Melissa - Realtor, La Verne, CA

Good job Rodrigo! My realtor said you were 'amazing'."

— Kevin - Client, San Diego, CA

I just want to THANK YOU!!! for all the hard work you put in to the Lopez File. You guys made it happen and I can't thank you enough. You guys Rock!!! Rodrigo de corazon muchas gracias y espero poder conocerte en persona. Te agradezco mucho todo tu esfuerzo y perseverancia."

— Yesenia  - Realtor, San Diego, CA

Rodrigo & team, Incredible job my friend what a beautiful experience. I can't wait to do more.

— Pamela - Realtor, San Diego, CA

Rodrigo, Thank you for going through the investment plan with me this morning. It was very helpful and guides me to the next step strategically. I really appreciate your time and flexibility working with us."

— Rongrong - Client, San Diego, CA

Laura and I cannot thank you both enough.You guys are miracle workers and are the BEST at what you do. I have been and will continue to recommend both of you to all of our friends. Again, thank you so much for all of your hard work!!!!"

— Mike & Laura - Clients, San Diego, CA

Thank you so much for handling the processing of the sale to me so efficiently. My family and I appreciate how well you guys have handled the loan issues and are thankful for how fast you are able to do something that is so complex. Yes, I will introduce CMG team to my co-workers, and I look forward to working with your team in future."

— Hai - Client, San Diego, CA

Buying your first home is a scary, confusing process. I think even the smartest of people probably feel a little stupid at first when buying property for the first time ever, so having people that are looking out for your best interest and are on your side, is pretty crucial. After the first meeting I had with Rodrigo, both me and my very skeptical husband were put completely at ease. The process was still a little scary, but we are now in Escrow and having Rodrigo and his team helping us is making the process so much easier. They are responsive, they take care of you, everyone is very open and willing to help and answer even the smallest question you may have, and they help break down the process for you in a way you can understand. They really want you as a customer, and their service really shows it. I will most definitely be recommending Rodrigo and his team in the future to all my friends and family, because if they can help newbies like me and my husband through this crazy home buying process, I really believe they can help just about anybody."

— Renee - Client, San Diego, CA

I met Rodrigo through an investor client that buys and sells about 60 homes per month. They use Rodrigo Ballon and staff at CMG exclusively. After my first few transactions with Rodrigo, I see why. He is absolutely amazing. We have now done about 30+ transactions so far this year with Rodrigo. He and his staff continue to perform at unusually high levels. Their customer service is second to none. I have been conducting real estate for over 40 years in multiple markets and have not experienced the attention to detail and more importantly, meeting and exceeding deadline objectives. I'm impressed!"

— Bob - Realtor, San Diego, CA

Thank you so much! We owe it to you and your team for making our holiday this year a memorable one in our first home. Many blessings friend, and I hope 2013 is just as prosperous as ever!"

— Isagani & Annabelle - Clients, San Diego, CA

This 'Loan Funded' email notification is the best news ever!! On behalf of all of us, the Hewett family we want to say thank you to you & your team for making our dream come true. We are finally homeowners!!! God bless you & your team. Merry Christmas."

— Brenda - Client, San Diego, CA

My family and I want to thank each and every one that participated in making our dream come true. Thank you from the bottom of my heart. Your hard work has paid off, it has put a smile on my kids face. That is priceless. Thank you all and God Bless you and your family."

— Don  - Client, San Diego, CA

I don't say this to many people....but you are a force to be reckoned with, Nancy! I like your style....a work ethic and dedication I can appreciate and envy! I believe this couldn't have been done with out your dedication!"

— Melinda - Realtor, San Diego, CA

I greatly appreciate how helpful you have been throughout this process. First time home buying is like learning a whole new subject from scratch...and it would have been way more confusing and difficult without your help. Thank you so much!"

— Rebecca - Client, San Diego, CA

Hello Rodrigo and Nancy, first of all I want to thank you and especially Nancy for your superb customer service and patience. I can only imagine all the hard work you put into each loan hoping to get a prompt response from your clients. In my field, customer service is the #1 priority, and because I provide our services at a higher level of customer service than the standard in the industry, I am a hard-to-please client, but for you and Nancy... a 10 without hesitation."

— Roger - Client, San Diego, CA

Thank you all!! It was a pleasure working with all on this transaction, and most importantly, my buyers are extremely happy with the service that was provided to them on all sides. I appreciate all your hard work, and I look forward to working with your team sometime in the near future. This is the true definition of TEAM WORK! Have a great day!"

— David - Realtor, San Diego, CA

Gracias a Dios y todo ustedes que trabajaronsuper rapido en todo!"

— Elena  - Client, San Diego, CA

Thank you brother...please know that you and your team have helped to bless our family immensely!!"

— Commander Abraham  - Client, San Diego, CA

Hi Rodrigo, I wanted to make sure I took the time to thank you and your team for all your hard work and efforts in getting my wife and I into our new home! It's been a crazy week of moving in and getting our new home set up, but it feels great to finally be in there. You can be certain that I'm referring you and your team to everyone I know, you all have been fantastic and you really made it happen for us. Thank you!"

— Josue - Client, San Diego, CA

Holy Cow..... You are amazing!! I am only speaking the truth! So glad there are amazing lenders out there like YOU!"

— Ruth - Realtor, San Diego, CA

Hi Rodrigo! I would like to thank you so much for all your effort and hard work to make it possible for me to get my first home. God bless you and more success to you and the whole staff, especially Miss Nancy who has always been nice to me."

— Ma Elizabeth - Client, San Diego, CA

Rodrigo, you are a genius! Thank you sir!"

— Luke - Realtor, San Diego, CA

Rodrigo, thank you so much for your great service and immediate assistance. Liz and I are happy to finally call our place 'home'."

— Jevan & Liz - Client, San Diego, CA

I will definitely be recommending you! Your service was outstanding and prompt. Thank you so much for everything, my buyers are so happy to have a beautiful house to call home."

— Patti  - Realtor, San Diego, CA

Rodrigo & Team, I appreciate all your hard work and the prompt action you have provided us throughout the whole process."

— Shiela - Client, San Diego, CA

CrossCountry Mortgage, LLC
4655 Executive Drive, Suite 300, San Diego, CA  92121
Office:  (858) 257-2832
Copyright © 2020 Crosscountry Mortgage, LLC NMLS:3029 MB.803095.000
Branch NMLS: 1437924
Arizona (Branch 0122046/0122251, Corporate 0919020), California (Branch 813N530, Corporate 4131098), Florida (Branch MLDB5805, Corporate MLD806), Montana (Branch 1437924, Corporate 3029), Nevada (Branch 3216/3259, Corporate 3216/3259/4352), Oregon (Branch ML-4709-13, Corporate ML-4709), Texas, Virginia (Branch MC-4072), and Washington (Branch CL-1437924, Corporate CL-3029)

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